Frequently Asked Questions

When will my order be shipped?

Your order will be shipped within 1-3 business days after payment is confirmed. This timeframe may vary during promotional periods.

What is the shipping cost?

Shipping is free for orders of 2500 TL and above. For orders below this amount, a fixed shipping fee of 100 TL per product applies.

Which shipping company do you work with?

Domestic orders within Turkey are usually shipped via Yurtiçi Kargo, Trendyol Express, Aras Kargo, or MNG Kargo. For international shipments, we use FedEx, UPS, and DHL courier services.

How can I return or exchange a product?

You can request a return or exchange within 14 days from the date of product delivery. The product must be unused and its tags must not be removed. For more details, please refer to our "Payment, Delivery, and Returns" page located at the bottom of our website.

Which size would be suitable for me?

You can easily choose the size that fits your measurements by checking the "Size Chart" available on the product pages. If you have any doubts, feel free to contact us.

What payment options are available?

You can make secure purchases using all credit and debit cards.

What are the fabrics of the products?

Our products are made from cotton, linen, viscose, and cotton-polyester blended fabrics. The fabric type is specified in the description of each product.

Can I make corporate or wholesale purchases?

Yes, you can make wholesale purchases for your store or business. You can fill out the application form on our wholesale sales page.

How can I track my order?

You can track the current status of your order by going to the Shipping Tracking page located in the Main Menu and filling in the required fields.